Welcome to Kuber Brass Store! Please read these Terms & Conditions carefully before using our website or making a purchase. By accessing or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of the terms, please do not use our website or make any purchases.
1. General Terms
- The content, services, and products offered on this website are provided by Kuber Brass Store (“we,” “our,” or “us”) for your personal use.
- We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be posted on this page, and the updated date will be reflected at the bottom. By continuing to use the website, you agree to the updated Terms & Conditions.
2. Account Registration
- To make a purchase on our website, you may be required to create an account with us by providing your personal information, including your name, email address, shipping address, and payment details.
- You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
3. Product Availability
- Kuber Brass Store makes every effort to ensure the availability of products listed on our website. However, due to the handcrafted nature of our brass items, stock may vary from time to time.
- In case a product is unavailable after you place an order, we will notify you as soon as possible and offer an alternative product or a full refund.
4. Pricing and Payment
- Prices on our website are displayed in Indian Rupees (INR) and are subject to change without prior notice.
- We accept various payment methods, including credit/debit cards, net banking, and other online payment gateways. All payments are processed through secure payment systems.
- You agree to pay the total price of the products and applicable shipping charges at checkout.
5. Order Acceptance and Cancellation
- After you place an order, we will send an order confirmation email. This does not guarantee acceptance of the order, as there may be issues with product availability, payment, or other unforeseen circumstances.
- Kuber Brass Store reserves the right to accept or reject any order at its discretion.
- Orders can only be canceled before they are shipped. Once shipped, an order cannot be canceled, but you may initiate a return as per our Return Policy.
6. Shipping and Delivery
- Orders are processed within 1-2 business days, and delivery times will depend on the shipping method selected and your location.
- Shipping charges are calculated at checkout and are based on the weight of your order and delivery location.
- Kuber Brass Store is not responsible for any delays caused by the courier service, customs clearance, or factors beyond our control.
7. Returns and Refunds
- Kuber Brass Store offers a 7-day return policy for items that are damaged or incorrect upon delivery. If you receive a damaged or wrong product, please contact us immediately, and we will either replace the item or issue a refund.
- Products must be returned in their original condition and packaging.
- We do not accept returns for items that are not damaged or incorrect.
8. Privacy Policy
- Kuber Brass Store is committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal data.
9. Intellectual Property
- All content, including but not limited to text, images, logos, and product descriptions, on the Kuber Brass Store website is owned by us and is protected by copyright and trademark laws.
- You may not use, reproduce, or distribute any of our content without prior written permission from Kuber Brass Store.
10. Limitations of Liability
- Kuber Brass Store is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
- While we take all necessary precautions to ensure product descriptions, prices, and availability are accurate, we cannot guarantee that there will be no errors on the website. We are not responsible for any inaccuracies or omissions.
11. Indemnification
You agree to indemnify, defend, and hold harmless Kuber Brass Store, its directors, employees, and agents from any claims, damages, losses, and expenses arising out of your violation of these Terms & Conditions or misuse of our website.
12. Governing Law
- These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
- Any disputes or claims arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Haridwar, Uttarakhand, India.
13. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
Phone Number: +91 94524 55710
Address: Opposite Ganpati Plaza, New Kuber Brass Store, Punjab Sidh Chetra Bhimgoda, Haridwar, Uttarakhand, India.